SOC AI Workspace & Voice Automation
Give analysts one place to investigate and act. Our SOC AI workspace connects CloudTrail, Microsoft Sentinel, Palo Alto Networks, CrowdStrike, Elasticsearch, and ServiceNow.
And client-facing voice automations deliver instant notifications, real-time updates, and 24/7 coverage that builds trust and reduces MTTR.
Discuss how to integrate AI-powered automations into your SOC and client-facing workflows.
Explore Audit Trails, Respond to P1s and more
Unified Workspace
Work seamlessly across your existing stack — CloudTrail, Sentinel, ServiceNow, and more - from a single AI Agent chat.
Faster Response
Get the right person notified instantly when a P1 hits, with full context from connected systems.
24/7 Coverage
AI-driven voice and chat automations keep clients informed and your SOC always responsive.
SOC AI Workspace
One AI workspace for SOC analysts to investigate and act
Ask, correlate, and act - all in one chat. Analysts can use natural language to query audit trails and security events and run playbooks while staying connected to existing tools like CloudTrail, Sentinel, Palo Alto Networks, CrowdStrike, and ServiceNow.
Ask Once, Search Everywhere
Query AWS CloudTrail, Microsoft Sentinel, Palo Alto Networks, CrowdStrike, Elasticsearch, and more from a single AI chat.
Unified Analyst Timeline
Blend alerts, tickets, and escalations into one workspace that keeps analysts aware of every investigation touchpoint.
Launch Automations with Guardrails
Escalate, enrich tickets, or open bridge calls directly from the chat with approvals, evidence, and audit trails captured.
Secure for Managed Services
Role-based access, transcript retention, and SOC-resident controls built for co-managed and white-label operations.
Use Cases
Client-Facing Automations That Complement Your SOC
Pair the analyst workspace with proactive client communications. Each module plugs into existing runbooks so you respond faster, communicate clearly, and deliver the reliability your customers expect.
Instant P1 / Sev1 Escalations
- Automatically alerts the right on-call contact the moment a P1 is logged.
- Calls, texts, or emails until someone confirms receipt.
- Documents every attempt for compliance and SLA tracking.
Real-Time Voice Updates to Clients
- Delivers fast, human-like voice updates for ongoing incidents.
- Explains technical details in plain language clients understand.
- Keeps clients calm and confident while your team works the issue.
24/7 Client Hotline Coverage
- Answers client calls instantly—even after hours or during surges.
- Looks up ServiceNow records to give live status updates.
- Escalates to human engineers when needed, without delays.
Structured Incident Intake
- Calls back automatically when short forms are submitted online.
- Collects consistent, structured details for each new case.
- Enriches ServiceNow tickets for faster triage and assignment.
Orchestrated Security Workflows
AI agents coordinate call-outs, on-call schedules, and updates while analysts stay in one SOC AI workspace with federated visibility. Every action is logged with transcripts, recordings, and approvals synced back to ServiceNow and your SIEM. Faster response, full visibility, zero noise.
Let's talk
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